Reporting and Claims Form

NB: This section is reserved to Comments, Problems and Complaints about the City of Venice as a tourist destination - for Information, Complaints or Request for Refunds about the local public transport provided by Actv and the private mobility services provided by AVM, please see: InformationReports and ComplaintsRequest for Refund

The form must be correctly completed in all its parts. We recommend you ensure your postal mail and email addresses are correct. In case of incorrect address, the Company accepts no responsibility. The "text" field must contain a brief description of the incident you wish to report, with all the details necessary for the correct identification of the event, such as (for example, but not limited to): the name of the subject to whom complaint is referred, the date and time the event occurred, etc.

NOTICE: Incomplete complaints, or complaints with inappropriate content, will not be investigated.

 
release 1.8.7