Information Request Form

N.B.: In this section you request for INFORMATION - Request for a refund or to make a complaint, please click on the link on the right        Refund        Complaint

The form must be correctly completed in all its parts. We recommend you ensure your postal mail and email addresses are correct. In case of incorrect information, the Company accepts no responsibility. The "text" field must contain a complete description of the request, with all the details necessary for us to properly respond to it. In the "Text" field the request for information must be made in a clear and specific manner so as to assist us in making a correct and exhaustive response.

N.B.: For any other clarification, please contact Call Centre Hellovenezia at +39 041 24 24 (charged at local rates) and social business channels in the section Be Social .

Incomplete communications or those with inappropriate content will not be pursued.

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